Frequently asked questions

Everything about getting started, delivery, and the CodeServ platform.

Need direct help?

Open a ticket in the dashboard or email [email protected]. Urgent issues are escalated immediately.

Go to support

About CodeServ

What is CodeServ?
CodeServ is a professional software development service. We build custom web applications, dashboards, automations, and cloud-based solutions — managed through a dedicated client portal with full project transparency.
What kinds of projects do you take on?
We cover the full stack: frontend (Next.js, React), backend (APIs, databases, server logic), DevOps (deployment pipelines, server setup), automations (bots, integrations, schedulers), and custom admin tooling. If it runs in a browser or on a server, we can build it.
How do I get started?
Register on codeserv.cloud and open a support ticket describing your project. We'll schedule an initial call to clarify scope, timeline, and access requirements. Once agreed, your project appears in the dashboard with its first milestone.

Delivery & collaboration

Where can I follow my project's progress?
Everything is in your dashboard. Each project has a workspace with milestones, deliverables, tasks, and a comment thread. Staging links and deployment notes are posted there as work progresses.
How many revision rounds are included?
Each milestone includes one revision cycle for deviations from the agreed scope. Additional feature requests beyond the original brief are scoped and added as follow-up milestones.
What information helps you deliver faster?
A clear brief, any brand assets (logos, colors, fonts), credentials or access to existing systems, and screenshots or recordings of the desired behavior. The more context, the fewer clarification rounds.
Can you work inside our existing tooling?
Yes — GitHub, GitLab, Linear, Jira, Notion, Slack, and others. Mention your stack when opening the ticket so we can connect before the project starts.
What if I need an urgent fix?
Open a ticket and mark it as urgent. We'll assess the issue and either deploy a hotfix or schedule a rapid response session as soon as possible.

Platform & account

How do I log in?
You can sign in with Discord or Google OAuth — no password required. If you have a pre-registered account, you'll also be able to log in with your email after verifying it.
Is my project data secure?
All data is stored on servers located in Germany. Connections are encrypted via HTTPS and access is restricted to authenticated users. File attachments are stored in an encrypted object store with presigned access URLs.
Can I have multiple projects active at the same time?
Yes. Each project has its own workspace in the dashboard with separate milestones, files, and communication threads. There's no limit on the number of concurrent projects.

Still have questions?

Check the status page or reach out directly.